1. How Your Information Is Used By PPC
PPC is both a supplier of and user of services. Any information recorded by PPC will be treated in confidence.

PPC may keep details, given to us by you or others during your relationship with us and other companies in the PPC group, in a PPC database. These include:

• details you send to us either electronically or through the post
• details given during conversations with you

You agree that we and other companies in the PPC group may use and update this centrally held information:

• to provide you with services;
• to update our records about you;
• to confirm that you are supplying any contractually agreed services

We may also use your information for research and statistical analysis with the aim of improving our services.

If you request it, on payment of a fee, which is currently £10, we will provide you with a copy of the personal information to which you are entitled that we hold about you.

The information we hold about you is confidential. We will only disclose it outside the PPC when:

• you give us your consent;
• in order to obtain professional advice;
• the law permits or requires it, or any regulatory or governmental body requests or requires it, even without your consent, or;
• there is a duty to the public to reveal the information
• it already exists in the public domain

 

2. Monitoring
We may monitor, record, store and use any telephone, e-mail or other electronic communications with you for training purposes, so that we can check any instructions given to us and to improve the quality of our customer service.

 

3. Protecting Your Privacy
To the extent that sensitive data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the internet.

We may need to provide some of your information to third parties that we use for the purposes of delivering specific services to you (e.g. a shipping company if you have asked us to send something to you).

Our website may provide links to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.

In the course of providing services to you, we may engage third parties to carry out certain services/operations on our behalf and transfer your personal information outside of the European Economic Area. We will employ appropriate security measures to protect your personal data where that is the case.

 

4. Accurate Information
It is important that you give us accurate information. You are responsible for informing us that your details have changed, for example a change of address or to your title.

If you supply services on behalf of PPC you confirm that you will inform us, of any change to your information as soon as is reasonably practicable in order that we may update our records. Please note that notification of any change to your personal information must be in writing.

If you feel your privacy has been breached by us then please write to:

Customer Care
PPC 4200 Nash Court
Oxford
OX4 2RU
UK

 

5. Security
You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law. This is location of the services company that hosts this web site.

All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation.

You must not use any false identity in email or other network communications.

You must not attempt or participate in, the unauthorised entry or viewing of another user's account or into another system.

You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation's security (cross-network hacking). This is an illegal act and prosecution under criminal law may result.

 

6. Changes to Privacy Policy
Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

 

7. Decision Making
Any decision made by us in relation to the services provided to you shall be final. Should you wish clarification of that decision please write to:

 

Managing Director
PPC
4200 Nash Court
Oxford
OX4 2RU
UK